Terms and Conditions

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1. Use of Our Website

By using our website, you agree to:

   •    Be at least 18 years old or have parental/guardian consent.

   •    Provide accurate and complete information when making a purchase.

   •    Use our website lawfully and not engage in any fraudulent activity.

2. Product Information & Availability

   •    We strive to display accurate product descriptions, images, and pricing, but we do not guarantee that all information is error-free.

   •    Product availability is subject to change without notice.

   •    We reserve the right to refuse or cancel any orders due to incorrect pricing, stock limitations, or suspected fraud.

3. Payments & Orders

   •    All payments must be made at checkout via our accepted payment methods.

   •    Orders are processed upon successful payment authorization.

   •    We reserve the right to refuse or cancel orders at our discretion.

4. No Returns, Refunds, or Exchanges

Due to the nature of our products, we do not accept returns, refunds, or exchanges for any reason, including dissatisfaction or change of mind.

   •    All sales are final.

   •    If you receive a damaged or incorrect product, you must contact us within 3 days of receiving your order with proof of the issue. We will review your claim and provide a resolution at our discretion.

5. Shipping & Delivery

   •    Shipping times are estimates and may vary based on your location and carrier delays.

   •    We are not responsible for lost, stolen, or delayed shipments once they leave our facility.

   •    Customers are responsible for ensuring that the shipping address provided is correct.

6. Intellectual Property

   •    All content on this website, including images, logos, text, and designs, is our property and may not be copied, modified, or distributed without our permission.

7. Limitation of Liability

   •    We are not responsible for any allergic reactions or adverse effects from using our products. Please check product ingredients before use.

   •    We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

8. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of our website after changes means you accept the new terms.

9. Governing Law

These Terms and Conditions are governed by the laws of The United Kingdom, Any disputes must be resolved in the courts of Wales.

10. Contact Us

If you have any questions, please contact us at theveganeyelashltd@outlook.com